Privacy Policy
Last Updated: August 28, 2026
Bin Fresh (“Bin Fresh,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting our services, or submitting information through our online forms.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you have regarding your information.
Information We Collect
We may collect information that you voluntarily provide to us when you book a service, contact us, complete a form, apply to join the Bin Fresh team, or otherwise interact with our website.
Depending on how you use the site, this information may include:
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Name
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Email address
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Telephone number
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Service or mailing address
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Information about requested cleaning services
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Scheduling and availability information
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Payment-related information
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Messages or other information you submit to us
We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information, referring pages, and other information normally collected by websites and hosting providers for operation, security, and troubleshooting purposes.
Service Bookings
When you request or book a Bin Fresh service, we may collect information necessary to schedule, provide, and manage that service.
This may include your name, contact information, service address, requested services, scheduling information, and other details you provide during the booking process.
We use this information to:
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Process and manage service requests
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Schedule cleaning services
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Communicate with customers about appointments
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Provide requested services
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Maintain appropriate business records
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Respond to questions, cancellations, or other customer requests
Payments
Bin Fresh may accept payments through third-party payment services, including Cash App and other payment providers that may be offered through the website or booking process.
When you make an electronic payment, payment information may be collected and processed directly by the applicable payment provider. Bin Fresh does not necessarily receive or store all financial information you provide to those services, such as complete bank account or payment-card information.
Payment providers maintain their own privacy policies and security practices. We encourage you to review the privacy policy of the payment provider you choose to use.
Online Forms and Jotform
Some forms on the Bin Fresh website are provided or processed using Jotform, a third-party online form service.
When you submit information through one of these forms, the information may be transmitted to and stored or processed by Jotform on behalf of Bin Fresh.
We use information submitted through these forms only for the purposes associated with the form, such as processing service requests, communicating with customers, or reviewing Join the Team submissions.
Jotform maintains its own privacy and data-security practices. Information processed by Jotform may therefore also be subject to Jotform’s privacy policies and terms.
Join the Team Submissions
Bin Fresh provides a Join the Team form for young people who may be interested in participating in the business.
Because applicants may be minors, this form may collect information about both the applicant and a parent or legal guardian.
Information collected may include:
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Applicant’s name
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Address
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Telephone number
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Email address, if applicable
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Date of birth and age
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School and grade
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Availability
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Transportation information
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Applicant responses regarding their interest in joining Bin Fresh
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Parent or guardian name and contact information
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Emergency contact information
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Consent and waiver information
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Electronic signatures
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Date of submission
This information is used to evaluate and respond to requests to join the Bin Fresh team, communicate with applicants and their parents or guardians, coordinate participation, maintain appropriate records, and address safety and emergency-contact needs.
Submitting a Join the Team form does not guarantee acceptance or participation.
Information Concerning Minors
Bin Fresh recognizes the importance of protecting information concerning children and teenagers.
The Join the Team process is designed to involve a parent or legal guardian when an applicant is a minor. Parent or guardian information and consent may be required before a minor participates in Bin Fresh activities.
The website is not intended to encourage children to submit personal information without the knowledge or involvement of a parent or guardian.
If a parent or legal guardian believes that personal information concerning their child has been submitted improperly, they may contact Bin Fresh to request that we review or delete the information, subject to any information we are required or reasonably need to retain for legal, safety, or administrative purposes.
How We Use Information
Bin Fresh may use information collected through the website to:
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Provide and schedule cleaning services
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Process and manage customer bookings
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Communicate with customers
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Process or confirm payments
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Respond to questions and requests
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Review Join the Team submissions
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Communicate with applicants and parents or guardians
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Operate, maintain, and improve the website
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Protect the security and integrity of the website
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Prevent fraud, abuse, or misuse
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Maintain necessary business records
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Comply with applicable legal requirements
We do not use personal information for purposes that are materially unrelated to the reason it was collected without an appropriate reason or consent.
How We Share Information
Bin Fresh does not sell or rent personal information.
We may share information with service providers when reasonably necessary to operate our website or business. These providers may include website hosting companies, form-processing services, payment providers, email or communication providers, and other companies that provide services on our behalf.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect the rights or safety of Bin Fresh or others, investigate fraud or misuse, or protect the security of our website and services.
Cookies and Similar Technologies
The Bin Fresh website and services used to operate it may use cookies or similar technologies.
Cookies are small files stored by a web browser that can help websites function properly, remember certain preferences, maintain security, and provide information about how a website is being used.
Some third-party services embedded in or connected to our website may also use their own cookies or similar technologies.
You can generally control or delete cookies through your web browser settings. Disabling certain cookies may affect the operation of some website features.
Third-Party Websites and Services
Our website may contain links to or use services provided by third parties.
When you interact with a third-party service or leave the Bin Fresh website to visit another website, that company’s privacy policy and practices apply to information collected by that company.
Bin Fresh is not responsible for the privacy practices, content, or security of independent third-party websites or services.
Data Security
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure. Users should therefore use appropriate care when submitting personal information online.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, operate the business, maintain appropriate records, resolve disputes, protect safety and security, and satisfy applicable legal or administrative requirements.
Different types of information may be retained for different periods depending on their purpose.
When information is no longer reasonably needed, we may delete or securely dispose of it.
Your Privacy Choices
You may contact Bin Fresh to ask about personal information you have provided to us or to request that information be corrected or deleted.
We will make reasonable efforts to honor appropriate requests, subject to information that we may need or be required to retain for legitimate business, safety, administrative, or legal purposes.
Parents or legal guardians may also contact us concerning personal information submitted about their minor child.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal requirements.
When the policy is updated, the revised version will be posted on this page and the “Last Updated” date will be changed.
Contact Us
If you have questions about this Privacy Policy, the information Bin Fresh collects, or a request concerning your personal information, please contact us at:
Bin Fresh
Marshville / Wingate / Monroe, North Carolina
Email: contact@binfreshnc.com
Phone: [Bin Fresh contact phone number]
